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Who we are What we do Joining the Institute Whos Who Invitation to comment Professional Conduct Corporate Governance Customer Commitment Our Customer Service Data Protection Policy Environmental Policy Ethical Trading Policy Corporate Patrons Corporate Sponsors Partnerships Policy Brief Contact Us Membership Application Forms Enquiries Email: membership Tel: +44(0)131 473 7777 Email Page Print Friendly Page Resize Text Up Resize Text Down Email this page Email this page Email to: To name: Email address: Email from: Your name: Email address: Message: (max 1,000 characters) * Required	Privacy Policy Chartered Banker Institute is a trading name of The Chartered Institute of Bankers in Scotland - Charitable Body No SC013927. This privacy policy explains how we use any personal information we collect about you when you use our website or contact us by other methods, including email, post and telephone. We collect information about you when you contact us for information, apply for membership, enrol for courses or place an order for any goods or services which we may provide. We also collect information when you voluntarily provide feedback or participate in surveys. Website usage information is collected using cookies. How information about you will be used Personal information that you supply to us may be used in a number of ways, for example: • To provide information about our services and activities; • To process applications for membership or courses; • To provide ongoing support to students and members; • To provide goods and services, such as publications, to non-members; or • To produce our Continuing Professional Development (CPD) registers. We aim to maintain all personal records accurately and securely to a reasonable standard. We shall under no circumstances sell or provide information about our members or non-members to a third party for any purposes without express permission of the individual, except in the case of authorised agents of the Institute. Personal details may be provided to other organisations with whom the Institute is organising joint ventures, so long as they are used solely for the purpose of that venture. Information relating to an individual’s standing with the Institute may be provided to a company listed on our database as the person's employer, unless the member or non-member has specifically requested that the information should not be divulged. We also reserve the right to disclose any of the information you provide to us where required to do so by law, or to comply with a regulatory obligation, or to assist in any investigation into alleged illegal or criminal conduct. We shall not send out information directly to members on behalf of other companies, but will endeavour to keep members and non-members informed on matters pertinent to the Institute and the financial services industry. Access to your information and correction You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may make a small charge for this service. Members may also view and amend their personal details via the members’ section of the website. We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate. Cookies Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to implement user requests with the members’ area of our website, to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, this may mean that some of our website features may not function as a result. Other websites Our website contains links to other websites. This data privacy policy only applies to this website. Changes to our privacy policy We keep our privacy policy under review and we place any updates on our website. This privacy policy was last updated on 6 August 2011. How to contact us Please contact us if you have any questions about our privacy policy or information that we hold about you. Our contact details are as follows: Chartered Banker Institute Drumsheugh House 38b Drumsheugh Gardens Edinburgh EH3 7SW Telephone: +44(0)131 473 7777 Fax: +44(0)131 473 7788 Email: info@charteredbanker.com	“The syllabus is very good for the banking industry.It fully recognises the changes in the way financial services are put together and the skills and expertise that are required.”
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