Student Support Helpline

In addition to the support provided by the individual Subject Tutors and Personal Mentors, a complementary, dedicated Helpline facility is also available to assist students with their studies.

The Helpline is available by email and by telephone as follows:

Email: academy@charteredbanker.com
Tel: 0845 270 8833 

Email enquiries are normally responded to within one business day, but please allow up to three business days to receive a response.

If the Academy staff are not available to take your telephone call, please just leave a message and your call will be returned as soon as possible.