Enquiries Email: membership Tel: +44(0)131 473 7777
The Institute's Code of Professional Conduct sets out the ethical and professional attitudes and behaviour expected of members.
Complaints regarding regarding an alleged a breach of the Code of Professional Conduct by a member of the Institute should be made in writing to
The Chief Executive
Chartered Banker Institute
38b Drumsheugh Gardens
Edinburgh EH3 7SW
Details of the sanctions that may be imposed on members by a Disciplinary Committee are set out in the Institute's Disciplinary Regulations, and include suspension or expulsion from membership.
Members may appeal against the findings of a Disciplinary Committee, and any sanctions imposed, in accordance with the Appeals Process set out in the Institute's Disciplinary Regulations.
Individuals wishing to make complaints should note that the Institute may only investigate complaints against individuals who are current members of the Institute. The Institute is not a statutory regulator and cannot investigate complaints against companies or against individuals who are not members.
“We rely on the broad range of skills that the Institute provides.”
Jim Lindsay, General Manager, Airdrie Savings Bank