A complaint will be investigated in the first instance by the Institute's Chief Executive, or their nominated deputy.

Where:-

• the complaint appears to be substantiated by prima facie evidence thar there has been a material breach it shall be referred to a Disciplinary Committee established in accordance with the Institute's Disciplinary Regulations;
  
• there is sufficient evidence to determine that there is only a minor breach the member may be admonished and/or asked for written assurances that similar breaches will not occur in the future;
• the complaint does not fall within the jurisdiction and competence of the Institute or there is a lack of prima facie evidence that there has been a breach, it may be determined that no further action will be taken.

Details of the sanctions that may be imposed on members by a Disciplinary Committee are set out in the Institute's Disciplinary Regulations.

Members may appeal against the findings of a Disciplinary Committee, and any sanctions imposed, in accordance with the Appeals Process set out in the Institute's Disciplinary Regulations.