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August/September 2010: Features Content
Schemes & Scams The rip-off merchants are costing banks and their customers billions. ALISTAIR MCARTHUR reports on how the industry is fighting back.
Gadgets & Goodies As technology gets smarter and more convenient, says GAVIN JONES, it’s transforming personal and business banking.
Progress & Challenge Institute President PHILIP GRANT reports on a year of solid achievement at the AGM.
Home & Abroad Are you better building a career at home or overseas? Four international bankers compare the risks and rewards.
Tactics & Strategies Why do banks assume yesterday’s tactics will still be part of tomorrow’s banking strategies, asks DUNCAN BURY?
Classes & Workshops The Institute enhances the money management skills of bank customers and employees through the Financial Education Partnership.
Learn & Develop Experienced bankers can fast track to the new SMART Chartered Banker qualification.
Rising Stars: They’re in orbit! The next big challenge for this years Rising Stars Award finalists.
Colour & Money PIERS LINNEY reflects on the finance sector's twin challenges: to be more ethnically diverse and entrepreneurial.
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Graeme Hartop, Managing Director, Scottish Widows Bank
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Philip Grant, Managing Director, UK Private Banking at Lloyds Banking Group
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Jim Lindsay, General Manager, Airdrie Savings Bank