February / March 2011: Special Report
Contents

SPECIAL REPORT: Detection and Prevention - Fighting the Fraudsters

Banks need to keep one step ahead of financial fraudsters if they are to minimise losses and maintain customer faith. Chartered Banker investigates some of the issues affecting the industry and how they are being tackled.

Fighting the Fraudsters
Some kinds of fraud are modern, others are as old as the hills. TO M JOWITT details the latest scams as well as the old-timers and the advice that is around to deal with them.

Hands-on or not?
Biometrics – the use of fingerprints and voice recognition as a means of identity – is being used around the world but, asks WILL CA IN, is the UK lagging behind?

Payments on the move
Paying for something with a mobile phone is increasingly popular but also, increasingly, open to fraud.

Insider threats
Security threats can come from within an organisation as well as outside. KEVIN DOHERTY suggests it’s time to support the whistleblowers.

Customer care
Banks are doing their bit to protect customers as they fight increasingly sophisticated fraud.

Global and vulnerable
As banks send customers’ personal and financial details around the world how, says GAVIN JONES , can they be sure the data is safe?

Learn and understand
DAVID POTTER explains why and how banking professionals must educate themselves about fraud prevention.

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