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October / November 2011: Special Report
Contents

SPECIAL REPORT: Deep Green Ideas - How to profit from ecology

Forces of nature
Opportunities in the renewable energy sector are growing fast. ANDREW STONE assesses exactly how bright the future could be.

Designs on green
Many banks demand that their suppliers adhere to high “green” standards. Purchasers say this is not only environmentally friendly but operationally efficient, too.

The bank as local hero
RICHARD COPE of Mintel says the consumer-led revolution gives banks the chance to become strongholds of local communities.

Faith, hope but not charity
“Bancarisation” is sweeping Latin America and creating millions of new customers for banks that operate in the region. ROWAN MORRISON reports.
 
Rise of the autonomous customer
DR NICOLA MILLARD, Customer Experience Futurologist, explains how smartphones, social media and other “superchargers” are ensuring that business as unusual is becoming the norm.

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