The CB:PSB’s professional standards describe the detailed Professional Conduct (values, attitudes and behaviour) and Professional Expertise (knowledge and skills) requirements expected of all professional bankers.  The standards set clear benchmarks against which colleagues, customers, clients and others can measure bankers’ professional competence.

The CB:PSB’s professional standards also define the key components of banking professionalism; promote the improvement of banking knowledge, skills and competence; and enable benchmarking of organisations’ learning and development activities against industry standards.  The CB:PSB aims to enhance and sustain a strong culture of ethical and professional development across the UK banking industry by developing a series of professional standards which are underpinned by the Chartered Banker Code of Professional Conduct (the Code).

In developing professional standards, the CB:PSB intends to create pathways for professional bankers to develop and demonstrate their Professional Conduct and Professional Expertisethroughout their careers.  The CB:PSB’s professional standards are designed to complement, and in some instances, build on each other. For example, the similarities in focus of the Foundation* and Leadership Standards** mean that those meeting the Leadership Standard will be deemed to have met the Foundation Standard.

*The Foundation Standard for Professional Bankers was originally published by the CB:PSB in July 2012 and was revised in January 2016.

**The Leadership Standard for Professional Bankers was published by the CB:PSB in September 2014.

  • Foundation Standard

The CB:PSB Foundation Standard for Professional Bankers sets out the CB:PSB’s expectations of all individuals in relation to the Professional Conduct and Professional Expertise requirements for all those working in the banking industry. 

Those meeting the Foundation Standard are able to demonstrate their commitment to their professional development which, in turn, should enhance and sustain public confidence and trust in banks and bankers, and pride in the banking profession.

Read the CB:PSB’s Foundation Standard in full , along with a copy of the Guidance publication.

  • Intermediate Standard 

The Intermediate Standard completes the CB:PSB’s range of professional standards, complementing the existing Foundation and Leadership Standards.   

The Intermediate Standard sets out the CB:PSB’s expectations for banking professionals making a commitment to higher standards of expertise and conduct than those set out in the Foundation Standard.  It is intended to provide a “next step” for individuals who have achieved the Foundation Standard and to support the continuing professional development of banking professionals.   

Read the CB:PSB’s Intermediate Standard in full, along with a copy of the Guidance publication.

  • Leadership Standard

The Leadership Standard is aimed at professional bankers with leadership responsibilities for developing, promoting and embedding a culture of customer-focused, ethical professionalism consistent with the values, attitudes and behaviours set out in the Code. The Leadership Standard thus encompasses professional bankers responsible for setting and transmitting these values throughout an organisation. The CB:PSB believes this should always include the Chief Executive, members of the senior management team and their direct reports, as a minimum, and intends to promote an appropriate ‘tone at the top’, the ‘tone at the middle’ and, potentially, the tone throughout many levels of an organisation where professional bankers have leadership and managerial responsibility.

Read the CB:PSB’s Leadership Standard in full, along with a copy of the Guidance publication.