The 2018 competition has now closed for entries. Semi-finalists will be announced shortly.

Find out more:

The Challenge

The challenge set for our entrants was designed to test their capacity to put customers first, generate new ideas, demonstrate social purpose, drive, innovation and sustainable growth:

 “What idea would you implement in your own organisation to improve outcomes for customers and some, or all, of the following groups: colleagues, counterparties, communities and the organisation you work for?

Your idea should place the customer and their needs at the heart of the business and reflect your vision for the future of UK banking.”

The Competition

The Chartered Banker Institute sought nominations from amongst our 30,000 members, and also more widely from across the UK banking industry, including building societies, credit unions and others, subject to the eligibility criteria. 

In the first round of the competition, candidates have been asked to submit their proposals, which must be supported by an executive sponsor, to be considered by a panel of judges drawn from the Chartered Banker Institute. The best candidates will be selected to have a first stage call with Chartered Banker colleagues, and from this eight individuals will be invited to present their proposals in person at the live semi-finals.

Semi-finalists will be invited to present their proposal at a live semi-final on either 14th June 2018 in Manchester or 26th June 2018 in Edinburgh. Four finalists will then be selected from the two semi-finals to present their proposals at the live final in London, on 19th September 2018, before an invited audience of senior bankers, regulators and others, with the winner chosen by an illustrious panel of judges.

Nomination Process

The Chartered Banker Institute have accepted self-nominations and nominations by an executive sponsor. In nominating an individual, the sponsor indicated that they believe the nominee is an individual of outstanding potential, emerging as a future leader in the UK banking industry, and a role model for customer-focused, ethical professionalism.

By nominating a colleague, the sponsor is also reflecting their belief that the nominee has developed a viable proposal that would improve outcomes for some or all of: customers, colleagues, counterparties, communities and the organisation they work for, and that the proposal could be realistically implemented in their organisation.


  • Nominees should be employed in a UK deposit-taking or lending institution, and must remain employed for the duration of the competition.
  • Nominations are sought for individuals with approximately less than 15 years’ experience in banking.
  • The nominee is not required to be a member of the Chartered Banker Institute.
  • Nominees should be willing and available to participate in the semi-final and final, should they be selected.
  • Nominees must be prepared to make their own travel arrangements to and from the semi-final and final events, although it is hoped that their sponsoring institution will, in most cases, cover the costs.
  • Nominees must have an executive sponsor to support their proposal who will also, if required, be prepared to appear in a short video testimonial for the nominee if selected for the final.
  • The proposal should be originally conceived by the nominee.
  • The proposal should not be confidential.
  • The proposal must be credible enough to be implemented in the short-term, and its impact must be capable of being measured if implemented. The proposal should not involve the Chartered Banker Institute.

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