Finalists 2017

We are delighted to announce the four finalists from the Edinburgh and Manchester semi-finals, who have been chosen to go forward to the final of this year’s Young Banker of the Year competition at the Mansion House in London on 4th September.

Amy Clarke, NatWest 

Amy is a Senior Personal Banker at NatWest Enfield Town where she manages a small customer portfolio. It is her responsibility to build strong customer relationships and help improve their financial position. Amy is ambitious and creative and therefore is always looking for new ways for the bank to help its customers.

Amy’s background prior to joining the bank was in customer service as the Front of House VIP Manager at the O2 Arena, London. She decided to join NatWest as an apprentice in October 2015 as she saw the opportunity to further develop her skills. Since joining NatWest, she has attained many qualifications including the Professional Banker’s Certificate and Level 3 Certificates in Providing Financial Services and Professional Banking. She has also completed her Advanced Level Apprenticeship in Banking.

Joanna Finlay, Virgin Money 

Joanna is a Product Manager at Virgin Money, where she leads the development of the basic banking proposition, drives improvements in customer outcomes and operational efficiencies, and champions financial inclusion for those in our communities who most need our help.
Joanna gained experience in business banking, product management and executive support roles at Barclays and Northern Rock before joining Virgin Money as a Strategy Analyst. She worked for 3 years in the Culture team, engaging colleagues in the mission to make ‘everyone better off’, and continues to help drive colleague engagement within the Commercial function. 

Ian Humphreys, Virgin Money 

Ian has worked in the Contact Centre at Virgin Money for the last 9 years, supporting the team and customers in a number of roles, from complaint analysis and communication development to managing teams of people. He currently looks after the ‘Digital Care’ team, responsible for both the operational and strategic development of Virgin Money’s digital customer channels, including Social Media, Webchat and online support.

Stacy Lamb, Tesco Bank 

Stacy has had an extensive career in banking since joining a Graduate Banking Programme in 2005 after completing her University degree. She previously work at HSBC and was a Branch Manager before joining the senior leadership team within the Premier and High Net Worth division. Stacy, now Head of Commercial Business Support joined Tesco Bank to create the launch strategy for the inaugural Tesco Bank Current Account in 2013.

Stacy has recently been named in ‘The Power 50’, recognising the most talented individuals in the Digital Banking Industry in Europe, Stacy was voted as a Rising Star for her passion and skill in creating the best possible customer experience when designing and creating banking products in the digital age.