What does responsible banking mean for organisations?

  • 21 September 2021
  • Conference
Event Details

This year’s Annual Banking Conference will be held virtually on 21st, 22nd and 23rd September 2021 (each day’s session to run from 8am -9.30 am BST). 

Join us for the first webinar of the series where our expert panel will discuss “What does responsible banking mean for organisations?”

During this session the panel will discuss:

  • An introduction to responsible banking and what responsible banking means to different organisations.
  • What are the components of “responsible banking”, and how do these fit together?

Keynote Speakers

Mikael Sorensen

Mikael Sorensen

Handelsbanken UK | CEO


Mikael Sorensen was appointed CEO of Handelsbanken UK in September 2016.

Handelsbanken is a local relationship bank built on sustainable values. It offers individual and corporate banking with high levels of customer service via its UK-wide network of empowered local branches. Handelsbanken is a values-led organisation, believing in financial prudence, long-termism and in people’s will and ability to good things well. Today Handelsbanken is recognised as one of the strongest banks in the world.

Collectively, Mikael has over 34 years’ experience from the banking industry, and has spent the last 26 years’ at Handelsbanken.

Before joining the UK, Mikael worked in numerous roles and regions across the Handelsbanken Group, including Branch Manager and Regional Area Manager in Denmark, General Manager in Poland, and as CEO in the Netherlands from 2007 to 2016. Mikael has been a member of Handelsbanken’s Group Senior Management since 2013.

Mikael sits on the Council of the Swedish Chamber of Commerce, a not for profit organisation aimed at supporting entrepreneurs and businesses within the Swedish-British business community.

Mikael finished a Higher Financial Education within corporate banking, credit analysis and management, and completed Copenhagen University Law School.

Puleng Tumelo Ndjwili-Potele

Puleng Tumelo Ndjwili-Potele

UNEP FI | Interim Banking Team Lead


Puleng is the Interim Banking Team Lead at UNEP FI. She was involved in developing the Principles for Responsible Banking, and currently leads the team that works closely with Signatory Banks and various stakeholders to support and drive implementation of the Principles for Responsible Banking, focusing on impact and driving alignment of bank portfolios with sustainable development objectives.    

She started her career as a commercial law attorney. She left practice to work in the legal departments of Investec and then Standard Bank. She spent four years in Standard Bank's corporate and investment banking department, working on property development transactions. Thereafter, she moved to Standard Bank's Regulatory Advocacy team, where she worked with a broad range of stakeholders on policy issues, engaging with policy makers and regulators on emerging policies and legislation, including financial technology. 

Puleng has obtained a Bachelor of Arts, Bachelor of Laws, and Masters degree in Public Policy from Wits University. She is passionate about sustainable development, and working towards achieving the objectives of the SDGs in order to realise an equitable and sustainable future for all.


Giles Cuthbert

Giles Cuthbert

Chartered Banker Institute | Managing Director


Giles leads the Institute’s thought-leadership on ethical banking, particularly around the area of digital ethics.  He has around 20 years' experience in the arena of professional education and professional standards. He has led a very wide range of education and professionalism projects to significantly diversify the work of the Chartered Banker Institute, developing major strategic programmes to diverse areas of the banking industry around the globe. In particular, he has specialised in developing a wide range of bespoke professionalisation programmes for banks, coupled with highly innovative accreditation services. These projects have reached many tens of thousands of banking professionals.

Giles holds a degree in law, a Masters in education, and has recently finished studying a Masters in applied professional ethics.



Arnaud Cohen Stuart

Arnaud Cohen Stuart

ING | Head of Business Ethics


Arnaud Cohen Stuart is Head of Business Ethics, at ING where he guides stakeholder engagement and reputation management associated with a broad range of banking transactions. As such, he contributed to the development of multi-stakeholder Responsible Business Conduct agreements, represented ING in OECD mediation processes, and managed ING’s response to public concern expressed over the financing of the Dakota Access Pipeline.

Representing the Dutch Banking Association, Arnaud is a member of the Responsible Business Conduct Committee at the Dutch Social and Economic Council advising the Dutch government and Parliament on RBC policy.

Arnaud is a guest lecturer at VU University Amsterdam (Institutional Identity) and Utrecht University (Economic Ethics). He holds master’s degrees in Law and in Applied Ethics.

Benny Miao

Benny Miao

Cathay United Bank | Executive Vice President


Benny Miao is Executive Vice President and Head of Corporate Finance. Benny is responsible for all aspects of Cathay United Bank’s (“CUB”) Overseas Management Department (“OMD”) and South East Asia Region. Prior to CUB, Benny held senior positions at Citigroup Corporate and Investment Bank (based in New York, Australia, and Hong Kong), APG Asset Management, Asia (Dutch Pension Fund), China-ASEAN Fund (Infrastructure Private Equity Fund).

Benny holds a Bachelor’s of Science degree in Finance from California State Polytechnic University, Pomona and a Masters of Business Administration degree from Pennsylvania State University. Benny is also a CFA charterholder


We are delighted to have AICBFINSIA, IIBF, UNEP FI, GEFI and TABF as supporting partners of this Conference.

Please use the booking tab to follow the link to book. 

Keep your eyes peeled for speaker announcements via twitter:

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Date and Schedule

Tuesday 21st September

08:00 - 09:30 am BST


Booking Details

To register click here.

If you experience any difficulties, please email [email protected]