Supporting Banks and Training Providers

Apprenticeships in the UK offer a great opportunity for both employers and individuals by offering a combination of work experience and structured learning.

The Chartered Banker Institute has been closely involved with the development of current apprenticeships and has a proud heritage of assuring professional and educational standards for more than 140 years. It is uniquely positioned to work alongside banks and training providers as both a qualification provider and End Point Assessment Organisation. The Institute offers:

  • Qualifications that are integral elements of a range of banking and finance apprenticeships
  • The ability to provide End-Point Assessment for a number of standards
  • Advice and guidance for banking organisations that are developing an apprenticeship provision.

Retail & Business Banking Professional Qualifications Aligned to Apprenticeship Programmes

Many apprenticeships include a qualification as a part of the requirements for completion of the overall apprenticeship. As a qualification provider, the Institute has entered a number of its qualifications into appropriate banking / financial services apprenticeships.

  • Level 3 Compliance / Risk Officer - Certificate in Complaints Handling
  • Level 3 Senior Financial Services Customer Adviser - Professional Banker Certificate/ Diploma, Certificate in Complaint Handling
  • Level 6 Financial Services Professional – New apprentices - Associate Chartered Banker Diploma (2018), Advanced Diploma in Banking and Leadership in a Digital Age
    • Existing apprentices part way through studies will continue on their qualification listed below following any transitional arrangements as shown on - Associate Chartered Banker Diploma, Chartered Banker Diploma
  • Level 6 Senior Compliance / Risk Specialist - New apprentices - Associate Chartered Banker Diploma (2018), Advanced Diploma in Banking and Leadership in a Digital Age, Professional Banker Certificate / Diploma,
    • Existing apprentices part way through studies will continue on their qualification listed below following any transitional arrangements as shown on – Associate Chartered Banker Diploma and Chartered Banker Diploma
  • Level 7 Senior Investment / Commercial Banking Professional - New apprentices - Advanced Diploma in Banking and Leadership in a Digital Age
    • Existing apprentices part way through studies will continue on their qualification listed below following any transitional arrangements as shown on - Chartered Banker Diploma

End Point Assessment Organisation

The Institute is an End Point Assessment Organisation (EPAO) able to carry out the End Point Assessment (EPA) for the Level 2 Financial Service Customer Adviser Standard, the Level 3  Senior Financial Service Customer Adviser Standard and the Level 6 Relationship Manager (Banking) Standard as part of the ‘trailblazers’ apprenticeship learning programme.

As an approved EPAO the Institute supports employers and training providers in administering apprenticeships by providing:

  • Advice on the type and format of evidence and portfolio require for the EPA
  • Review of Gateway Assessment processes
  • Formal End Point Assessment
  • Independent assurance that apprentices have successfully completed all the components of an apprenticeship.

Support for Employers

The Institute is uniquely positioned to help employers develop their apprenticeship strategy. We take an open consultative approach which includes:

  • Helping employers identify which standard(s) and training providers are most appropriate to support development needs
  • Existing working relationships with major training providers
  • Working with employers and training providers to develop innovative and flexible learning support
  • Developing value-added activities to help integrate qualification learning with work experience
  • Creating cost-effective and rigorous end-point assessment processes
  • Aligning apprenticeship schemes with professional standards and providing clear development pathways and continuing professional development.

Next Steps

For further information on how Apprenticeships can work in your organisation, please contact Linda Houston, Apprenticeship Standards Manager [email protected]


Additional Information

What is an Apprenticeship?

A UK Apprenticeship is an attractive proposition as it offers individuals the opportunity to ‘earn while you learn’ as opposed to incurring debt in Further or Higher education followed by the uncertainty of finding employment. While an apprenticeship does not provide a guarantee of job, it does offer significant advantages by combining the acquisition of experience with gaining a recognised qualification. From the employer perspective, apprenticeships offer the opportunity to access a diverse talent pool and identify future talent in a manner aligned to Government policy. Additionally, apprenticeships can be offered to existing employees as an opportunity to develop competence in specific roles, fill skills-gaps and aid succession planning.

In overview, apprenticeships:

  • Offer a structured programme of learning and experience, lasting a minimum of 12 months with at least 20% off-the-job training; 
  • lead to competence in a selected occupational standard;
  • develops additional transferable skills, including English and maths; 
  • develops the apprentice to the level required to apply for professional recognition by the Institute.

The Advantages of Using the Institute’s Professional Qualifications

The Institute’s qualifications underpin a range of banking and financial services Apprenticeship programmes, which are also aligned to our membership grades.

Completion of an Apprenticeship programme that utilises Institute qualifications will give a clear progression route that will enable individuals to access Institute membership and Continuing Professional Development (CPD) and progress to further professional or postgraduate qualifications and, potentially, to attain full Chartered Banker status. 
The Institute is delighted to be working with employers on Apprenticeships and welcomes the opportunity to broaden the appeal of careers in banking. From the employer perspective, apprenticeships are a great way to realise potential talent by offering individuals the chance to gain priceless work experience and also attain respected professional qualifications without incurring debt.

These qualifications support apprentices seeking aspirational careers in banking, and provide recognised qualifications and membership of the Chartered Banker Institute. Apprentices will gain a qualification that covers basic banking principles including the regulatory environment and the key banking disciplines of credit and lending, and risk management. With varying optional units, programmes can be tailored to individual roles for many areas of banking. The Professional Banker Certificate within Level 3 fully meets the knowledge and skills requirements of the Foundation Standard for Professional Bankers.

End Point Assessment - Key Facts

  • The candidate is expected to complete a portfolio of evidence, collated in the final months of the apprenticeship demonstrating that the candidate has met the requirements of the standard
  • Independent assessment carried out by the Institute’s End Point Assessor, who will assess the portfolio of work submitted by the apprentice, endorsed by the employer and training provider
  • Apprentice’s knowledge may be demonstrated implicitly through the submission of a variety of documents included in the portfolio of work.
  • Key areas of focus for the Assessor will be evidence around the skills and behaviours as set out in the standard.
  • A Professional Discussion with the apprentice, focussing on the softer skills of the standard, exploring what has been produced, how it has been produced and how well the apprentice is performing in their role.
  • The Professional Discussion will be carried out remotely, where possible, which may include one of the following methods; Skype, video conference or audio.

The Advantages of Using the Institute's Assessors

As the professional body for banking in the UK, the Institute has a pool of assessors taken from its membership that:

  • have the relevant sector knowledge and expertise
  • hold/undertake the appropriate assessment training
  • hold relevant occupational assessment skills
  • hold or be working towards appropriate assessment qualifications
  • understand and identify with the apprenticeship learning programme
  • are proficient in the application of the essential criteria defined in the Detailed Standard
  • deliver credible and effective assessment decisions
  • engage with employers on any aspects of or issues arising from the apprenticeship assessments
  • are responsive to the potentially large volume and wide geographic spread of assessment events.

Apprenticeship Funding

The Apprenticeship Levy

  1. In meeting the target of 3 million apprentices starts by 2020, funding needed to be considered. Accordingly, a levy scheme was introduced in May 2017, where employers with a wage bill of above £3 million are required to pay 0.5% of the bill into centralised levy funds.
  2. The money that an employer puts into the levy can be utilised to fund apprenticeships without significant limitation. The emphasis is on employers big and small to make effective use of levy fees. Put simply, you can get back what you put in through integration of apprenticeships.
  3. The levy is collected by HM Revenue and Customs (HMRC) through Pay As You Earn (PAYE),  payable alongside income tax and National Insurance.

Find out more on Apprenticeship funding including payment of the Apprenticeship levy.