Strong foundations: What does resilience mean today? Roundtable

Overview

The Institute’s magazine, Chartered Banker, recently published a special report titled ‘Strong foundations’

Within the report, a number of experts from the banking sector focus on how the pandemic has tested the operational resilience of our financial institutions. How are institutions, organisations and individuals equipping themselves to strike the right balance of supporting their customers while surviving themselves?

We are delighted to bring you this virtual round-table event, whereby our panel of experts will expand on the important topics raised within the special report.
 

Preparing for the unexpected is always a challenge and the past eighteen months have seen us all experience unimaginable changes. In this virtual round-table session, our panellists will examine what lessons we can take from this experience and how this will impact the banking sector.
Discussion will centre on well-being, emotional intelligence, strategies and workforce stability.

 

Chair

Andrew Rogan

UK Finance | Director | Operational Resilience Digital

 

Working across UK Finance and engaging with government and other key stakeholders, Andrew’s focus is on delivering positive outcomes with respect to operational resilience. He also serves as UK Finance’s principal policy contact in the event of an operational disruption of business continuity event.

Prior to taking on this role, Andrew served as Head of the Capital Markets and Infrastructure team in the Wholesale unit.

Panellists

Paul Barrett

Bank Workers' Charity | Head of Wellbeing

 

Paul Barrett is the Head of Wellbeing for the Bank Workers Charity.  He is an occupational psychologist with over 25 years’ experience in the wellbeing field. He is an established commentator on workplace wellbeing, writing for a range of HR journals as well as for financial sector publications like  Financial News and  Chartered Banker magazine. Paul can be found on Twitter at @lcoridon.

Nicholas Boyle

Storm 7 Coaching | Academic Associate and Director

 

Nicholas Boyle is a highly successful Leader, Facilitator, Accredited Professional Executive Coach (AC) and Speaker with an absolute drive to deliver excellence for Customers. Specialising in cultural and behavioural change through supporting Leaders develop phenomenal Leadership principles. With a history of personal success in Performance, People Leadership and Business Development spanning the Retail, Small Business as well as Corporate environments.