Simon leads our work to shape and implement professional standards and professional development for bankers. Simon Thompson was appointed as our Chief Executive in 2007. In 2011, Simon led the establishment of the Chartered Banker Professional Standards Board (CB:PSB). He is a Board member of the CB:PSB and chairs the CB:PSB’s Professional Standards Committee.
Before joining us, Simon was responsible for managing the International Accounting Education Standards Board (IAESB), developing ethics and education standards for accountants. He previously worked for the Association of Chartered Certified Accountants (ACCA), establishing ACCA in 25 countries in Central & Eastern Europe, and leading a number of EU and other donor-funded accounting education and reform programmes.
Simon holds a BA (Politics and Economics) from the University of Newcastle-upon-Tyne, and an MBA from the University of Edinburgh. He is one of our Fellows (FCIBS), and a Chartered member of the Chartered Institute of Personnel and Development (MCIPD).
Simon chairs the Global Education Standards Committee recently established by a group of leading international banking institutes, and is a lay member of the General Teaching Council for Scotland. He is a former Vice President of the European Bank Training Network.
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Giles leads the Institute’s thought-leadership on ethical banking, particularly around the area of digital ethics. He has around 20 years' experience in the arena of professional education and professional standards. He has led a very wide range of education and professionalism projects to significantly diversify the work of the Chartered Banker Institute, developing major strategic programmes to diverse areas of the banking industry around the globe. In particular, he has specialised in developing a wide range of bespoke professionalisation programmes for banks, coupled with highly innovative accreditation services. These projects have reached many tens of thousands of banking professionals.
Giles holds a degree in law, a Masters in education, and has recently finished studying a Masters in applied professional ethics.
Joanne Murphy is the Institute's Chief Operating Officer delivering the Institute’s business wide digital transformation strategy and leading the strategic and annual business planning process. Joanne’s remit includes driving our professional inclusion agenda and she has executive responsibility across a variety of business function including; Membership, Business Support, Finance, People, Innovation and Marketing.
In November 2014, following a period of significant growth at the Institute, Joanne became our first Operations Director and also the first female member of the leadership team, she led the organisational restructure which established the Operations function. With colleagues, Joanne ensures the needs of our members, clients and educational partners are identified and supported effectively by the Institute's resources.
Joanne joined the Institute to support the establishment of the Chartered Banker Professional Standards Board (CB:PSB). Joanne led the professional standards implementation, monitoring and evaluation, and devised the supporting operational infrastructure. Joanne oversaw the implementation of the CB:PSB Foundation Standard for Professional Bankers and its subsequent adoption by over 185,000 bankers globally.
Joanne has over 25 years' experience in financial services, working in a variety of roles in business and retail banking with RBS from 2002, and prior to that with GE Capital. Joanne’s career began working in marketing and research at Scottish Television in London. Joanne is a qualified learning professional with expertise in six sigma methodology, in consulting and project capacity her activities include outsourcing, international relocation and process improvement.
Joanne, is a member of both the Institute and of the Chartered Institute of Personnel & Development and holds an MBA in Banking and Finance.