Simon leads our work to shape and implement professional standards and professional development for bankers. Simon Thompson was appointed as our Chief Executive in 2007. In 2011, Simon led the establishment of the Chartered Banker Professional Standards Board (CB:PSB). He is a Board member of the CB:PSB and chairs the CB:PSB’s Professional Standards Committee.
Before joining us, Simon was responsible for managing the International Accounting Education Standards Board (IAESB), developing ethics and education standards for accountants. He previously worked for the Association of Chartered Certified Accountants (ACCA), establishing ACCA in 25 countries in Central & Eastern Europe, and leading a number of EU and other donor-funded accounting education and reform programmes.
Simon holds a BA (Politics and Economics) from the University of Newcastle-upon-Tyne, and an MBA from the University of Edinburgh. He is one of our Fellows (FCIBS), and a Chartered member of the Chartered Institute of Personnel and Development (MCIPD).
Simon chairs the Global Education Standards Committee recently established by a group of leading international banking institutes, and is a lay member of the General Teaching Council for Scotland. He is a former Vice President of the European Bank Training Network.
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Colin is Deputy Chief Executive and Director of Education at the Institute and has a wide role with executive responsibility for Awarding Body, Quality, Governance and Member Conduct. Colin joined the Institute over 25 years ago from the Further Education Sector. He has worked on the development and implementation of a range of education programmes during that time. Colin has been at the forefront of many developments including the establishment of on-line assessment for all Institute examinations. Colin was instrumental in gaining and maintaining credit rating powers for our Institute in relation to the National Framework. The Institute is one of the few bodies outside the University and College sectors that can credit rate qualifications for inclusion in the National Framework (SCQF).
Colin has had the privilege of working on several collaborative European Projects aimed at embedding and recognising financial services qualifications in the European Qualifications Framework. He is also a board member of the European Bank Training Network (EBTN) which consists of over 30 member countries. In 2016 he was elected President of EBTN a position he will hold until 2019. He is also a member of the Board of Examiners of the Asian Institute of Chartered Bankers in Malaysia.
Colin is Fellow of the Chartered Banker Institute and of the Chartered Institute of Marketing. He is a graduate of Robert Gordon University, Aberdeen College of Education and Edinburgh University.
Giles is the Managing Director at the Institute, a broad role with executive responsibility for professional learning and development, accreditation, qualifications development, business development, CPD, learning partnerships and Professional Standards. He has around 20 years' experience in the arena of professional education and professional standards. He has led a very wide range of education and professionalism projects to significantly diversify the work of the Chartered Banker Institute, developing major strategic programmes to diverse areas of the banking industry around the globe. In particular, he has specialised in developing a wide range of bespoke professionalisation programmes for banks, coupled with highly innovative accreditation services. These projects have reached many tens of thousands of banking professionals.
Giles has more recently been working on the international development of the Institute's work, in particular in Australia, Malaysia and Hong Kong, as well as working with the microfinance community in 26 countries across Africa. He has also developed a wide range of regulatory programmes, and courses for other financial institutions including credit unions, building societies and microfinance organisations across the globe.
Giles holds a degree in law, a Masters in education, and has recently finished studying a Masters in applied professional ethics.
Joanne Murphy is the Institute's Chief Operating Officer delivering the Institute’s business wide digital transformation strategy and leading the strategic and annual business planning process. Joanne’s remit includes driving our professional inclusion agenda and she has executive responsibility across a variety of business function including; Membership, Business Support, Finance, People, Innovation and Marketing.
In November 2014, following a period of significant growth at the Institute, Joanne became our first Operations Director and also the first female member of the leadership team, she led the organisational restructure which established the Operations function. With colleagues, Joanne ensures the needs of our members, clients and educational partners are identified and supported effectively by the Institute's resources.
Joanne joined the Institute to support the establishment of the Chartered Banker Professional Standards Board (CB:PSB). Joanne led the professional standards implementation, monitoring and evaluation, and devised the supporting operational infrastructure. Joanne oversaw the implementation of the CB:PSB Foundation Standard for Professional Bankers and its subsequent adoption by over 185,000 bankers globally.
Joanne has over 25 years' experience in financial services, working in a variety of roles in business and retail banking with RBS from 2002, and prior to that with GE Capital. Joanne’s career began working in marketing and research at Scottish Television in London. Joanne is a qualified learning professional with expertise in six sigma methodology, in consulting and project capacity her activities include outsourcing, international relocation and process improvement.
Joanne, is a member of both the Institute and of the Chartered Institute of Personnel & Development and holds an MBA in Banking and Finance.