Current Vacancies
Education and Membership Engagement Director
Location: Edinburgh or Remote (UK-based)
Fulltime: 32 hours per week Mon - Thursday 9am - 5.00pm Friday 9am - 1pm
Are you passionate about shaping the future of banking professionalism and education? The Chartered Banker Institute is seeking a visionary Education and Membership Director to lead the strategic development and delivery of our education and membership offerings.
In this pivotal role, you will:
- Drive the strategic vision for professionalism across our qualifications and learning programmes.
- Lead the membership strategy, ensuring our proposition remains relevant, high-quality, and globally impactful.
- Integrate responsible banking principles across all educational and membership initiatives.
- Enhance member engagement and satisfaction, fostering growth across all segments.
- Ensure excellence and innovation in our educational content and delivery.
We’re looking for a dynamic leader with a strong background in education, professional development, and stakeholder engagement—someone who can inspire change and elevate our global impact.
Join us in shaping the future of responsible banking.
What You’ll Do:
- Lead the strategic development and implementation of the Institute’s education and membership propositions.
- Ensure alignment between educational offerings and membership value, enhancing the overall member experience, and delivering on commercial outcomes.
- Own the end-to-end membership experience
- Drive innovation, simplification and excellence in learning design, delivery, and member journeys.
- Represent the Institute as a global thought-leader in responsible banking education and professional standards.
- Collaborate with internal teams and external partners to deliver cohesive, high-impact initiatives.
What You’ll Bring:
- Substantial experience in financial services, ideally in retail or commercial banking with an understanding of banking strategy.
- Proven expertise in professional education development and delivery.
- Experience in membership/customer strategy and engagement within a professional body or financial sector.
- Experience in journey management and membership/customer feedback loops preferable.
- Experience in digital technology and platforms.
- Strong leadership and team development capabilities in a ideally operating across complex organisations
- Excellent communication, presentation, and stakeholder engagement skills.
- Strategic thinker with strong analytical and project management skills.
- Relevant professional banking qualification (desirable).
This is a flexible role that can be based in our Edinburgh office or remotely from anywhere in the UK, with occasional travel to Edinburgh.
What We'll Offer:
- Salary £60,000 to £65,000 on experience
- Relevant tools for the role
- 27 days holiday and Bank Holidays
- Pension opt in
- Healthcare opt in
- Discretionary Performance Bonus
Benefits:
- Company pension
- Private medical insurance
- Work from home
Application deadline: 17/08/2025
Please apply via LinkedIn.
Commercial Director
Location: Edinburgh or Remote (UK-based)
Fulltime: 32 hours per week Mon - Thursday 9am - 5.00pm Friday 9am - 1pm
As a key member of the Senior Leadership Team, the Commercial Director is responsible for delivering sustainable revenue growth through the agreed core strategic markets and delivery channels of the Institute. The role leads commercial strategy and market development to support the Institute’s purpose and mission. The Chartered Banker Institute is seeking a dynamic and commercially minded individual to lead our commercial strategy, expand our partnerships, and enhance our market presence. This is a unique opportunity to shape the future of professional banking education and make a lasting impact within a respected and purpose-driven organisation.
In this pivotal role, you will:
- Deliver commercial targets across UK and International markets and partnerships.
- Support growth and retention of membership.
- Develop pricing models, campaign strategies, and partnership frameworks to diversify income.
- Launch co-created professionalism products and services with strategic banking clients.
- Expand international market reach and secure strategic alliances.
Join us in shaping the future of responsible banking.
What You’ll Do:
- Establish and maintain strategic relationships with key client partners.
- Collaboratively support development of region-specific qualifications and content.
- Implement activity-based budgeting and multi-year forecasting.
- Conduct cost-to-serve analysis with CFO and have a strong understanding of competitor landscape.
- Elevate brand authority through media partnerships and thought leadership.
- Generate inbound leads and increase brand awareness in priority markets.
- Build and lead a high-performing commercial team.
- Embed a commercially literate culture across the Institute.
- Deliver commercial performance reviews to the CEO and Board.
What You’ll Bring:
- Substantial experience in financial services, ideally in retail or commercial banking with an understanding of banking strategy.
- Strategic thinker with strong commercial acumen and financial literacy.
- Proven track record in revenue growth, market expansion, and product innovation.
- Collaborative leader with excellent stakeholder management skills.
- Experience in banking or financial services is preferred.
- Data-driven and results-oriented.
- Passionate about education and professional standards
- Strong leadership and team development capabilities, ideally operating across complex organisations
- Excellent communication, presentation, and stakeholder engagement skills.
- Relevant professional banking qualification (desirable).
This is a flexible role that can be based in our Edinburgh office or remotely from anywhere in the UK, with occasional travel to Edinburgh.
What We'll Offer:
- £60,000 to £65,000 Salary based on experience
- Discretionary Performance Bonus
- Relevant tools for the role
- 27 days holiday and Bank Holidays
- Pension opts in
- Healthcare opts in
Job Types: Full-time, Permanent
Pay: £60,000.00-£65,000.00 per year
Benefits:
- Company pension
- Private medical insurance
- Work from home
Apply here.
Design and Delivery Consultant
Location: Edinburgh or Remote (UK-based)
Fulltime: 32 hours per week Mon - Thursday 9am - 5.00pm Friday 9am - 1pm
Join the Chartered Banker Institute – Shaping the Future of Responsible Banking
Are you passionate about creating engaging digital learning experiences? Do you thrive on designing innovative eLearning content that makes a real impact? The Chartered Banker Institute, the world’s oldest professional banking institute, is looking for a Design and Delivery Consultant to join our dynamic team.
In this role, you’ll collaborate with subject matter experts and stakeholders to design and deliver high-quality, learner-centred digital resources that support our qualifications and professional development programmes. You’ll use tools like Articulate Storyline, RISE, Adobe Creative Suite, and more to bring learning to life.
What You’ll Do:
- Design and develop interactive eLearning and digital content
- Use authoring tools and Adobe Creative Suite to create engaging materials
- Integrate multimedia elements (audio, video, graphics) into learning solutions
- Support and troubleshoot our Learning Management System
- Ensure quality assurance and gather learner feedback
- Collaborate across teams to deliver exceptional learning experiences
What You’ll Bring:
- Experience in eLearning design and development
- Proficiency with tools like Evolve, Adapt, Storyline, RISE, Illustrator, Photoshop, and InDesign
- Ability to use graphic design and video creation
- Strong understanding of adult learning principles
- A curious, detail-oriented mindset with a passion for innovation
- A commitment to our values: integrity, innovation, collaboration, and excellence
This is a flexible role that can be based in our Edinburgh office or remotely from anywhere in the UK, with occasional travel to Edinburgh.
What We'll Offer:
- Salary £28000 - £32000 dependant on experience
- Relevant tools for the role
- 27 days holiday and Bank Holidays
- Pension Opt in
- Healthcare Opt in
- Discretionary Performance Bonus
Please apply via LinkedIn
Expert Panel
We are currently looking for experts within academia and banking to join our Expert Panel. If you have a wealth of knowledge and experience of any of the subjects below and want to contribute to the development of a global education curriculum that helps embed the principles and practice of responsible and sustainable professionalism in banking, then the Institute would like to hear from you. We are keen to hear from a wide range of candidates – both current members of the Institute and non-members. Please find a list of subjects below:
- Ethics
- Sustainability, including green and sustainable finance
- Future skills
- Digital literacy and finance
- Retail, business and commercial banking
- Lending
- Risk, including climate risk
- Bank strategy
This is an exciting opportunity for experts to support today’s and tomorrow’s professional bankers by reviewing, advising on, and contributing to the development of banking qualifications and learning for continuing professional development. There are many other opportunities to collaborate. For example, if you have an interest in authoring content for learning programmes, writing blogs and articles, or participating in webinars, please get in touch.
Please find further details in our Role Profile Brief below:
Expert Panel - Role Profile 2023.pdf
If you are interested in joining our Expert Panel, please email Caroline Murray at [email protected] with your name, contact details and curriculum vitae. Your covering email should identify up to five key words which summarise your area(s) of expertise, for example, credit, risk, ethics, sustainability, and so on
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