Thinking about membership

Can I attend Institute member events if i'm not a member?

We welcome non-members along to most of our events. However, non-members pay full price to attend, with members enjoying discounted rates. We do, from time to time, run events where only fully subscribed members may reserve places.

Can I get tax relief on my membership subscription?

Liability for Income Tax is a matter for negotiation between individuals and their respective Tax Authorities. However, within the UK, current guidance from HMRC is that you can reclaim tax on fees or subscriptions you pay to some approved organisations but only if you must have membership to do your job or it’s helpful for your work. The Chartered Banker Institute is on the HMRC list of approved organisations.

Claims can be made to HMRC via a Self-Assessment tax return, online, in writing (form P87) or, in some circumstances, by phone. Further guidance and instructions on how to claim can be found at www.gov.uk/tax-relief-for-employees/professional-fees-and-subscriptions. Please note that you cannot reclaim tax on fees or subscriptions if your employer has paid for them.

If you require a receipt for your membership payment in order to claim tax relief, please contact info@charteredbanker.com.

Can I use a professional designation if not in membership?

Ongoing payment of subscriptions is required to maintain eligibility to use the designatory letters or professional designation appropriate to your grade of membership. You must also satisfy any relevant CPD requirements. 

Do I need to become a member before I can study with the Institute?

All those studying Institute qualifications are required to hold membership of the Institute in order to begin or continue with their studies. For some qualifications we will include your initial membership fee with your module enrolment fee. Please be sure to read the relevant information on membership before you apply.

What is Continuing Professional Development (CPD)?

"Continuing professional development (CPD) is the means by which members of professional associations maintain, improve and broaden their knowledge and skills and develop the personal qualities required in their professional lives.” PARN (Professional Associations Research Network).

Can I claim CPD from the first day I join as a member?

Yes - our scheme runs from 1st January to 31st December for general membership. You can pro-rata your hours if you join the Institute part-way through the year.

Are there any members who are exempt from the CPD scheme?

We expect all of our members to complete and review their plan annually, apart from the following:

  • Retired Members do not need to complete our CPD if they do not wish to use the Chartered Banker designation. They may still use the designatory letters ACIBS, MCIBS or FCIBS if they are eligible. For further information please read our Guidance for Retired Members.
  • Affiliates and student members.
  • Members on maternity, paternity or career break do not need to register CPD for 1 year.
  • Members absent due to illness.  Each case is treated with empathy.

General

How do I access your annual report?

Our Annual Report can be accessed here. To access our Annual Reports from 1875 and onwards please contact us.

How do I contact the Chartered Banker Institute?

You can contact our Membership Engagement Team, Email: info@charteredbanker.com or Tel: +44 (0) 131 473 7777. Please note Membership Engagement Team is open Mon-Fri 9am-5pm (GMT). You can also write to us at the following address: Chartered Banker Institute, 38b Drumsheugh Gardens, Edinburgh, EH3 7SW.

How do I make a complaint?

To make a complaint, please contact our Membership Engagement Team, Email:info@charteredbanker.com or Tel: +44 (0) 131 473 7777, or write to us at the following address: Chartered Banker Institute, 38b Drumsheugh Gardens, Edinburgh, EH3 7SW.

Membership

Am I eligible to claim the retired member concessionary rate?

Retirement from business life is taken to mean that a member is no longer working in a professional capacity on a full or part-time basis as an employee, business partner, contractor or self-employed consultant. Unpaid voluntary work will not be viewed as employment.

Business life is not restricted to financial services and a member who takes up an occupation outside of financial services will not be considered retired or be eligible to pay the retired member subscription.

A retired member who takes up new employment will be expected to notify the Institute which will apply the standard subscription rate for their grade of membership with effect from the next renewal date.  

Can I get tax relief on my membership subscription?

Liability for Income Tax is a matter for negotiation between individuals and their respective Tax Authorities. However, within the UK, current guidance from HMRC is that you can reclaim tax on fees or subscriptions you pay to some approved organisations but only if you must have membership to do your job or it’s helpful for your work. The Chartered Banker Institute is on the HMRC list of approved organisations.

Claims can be made to HMRC via a Self-Assessment tax return, online, in writing (form P87) or, in some circumstances, by phone. Further guidance and instructions on how to claim can be found at www.gov.uk/tax-relief-for-employees/professional-fees-and-subscriptions. Please note that you cannot reclaim tax on fees or subscriptions if your employer has paid for them.

If you require a receipt for your membership payment in order to claim tax relief, please contact info@charteredbanker.com.

Can I use a professional designation if not in membership?

Ongoing payment of subscriptions is required to maintain eligibility to use the designatory letters or professional designation appropriate to your grade of membership. You must also satisfy any relevant CPD requirements. 

Does membership of the Institute provide routes to membership of other bodies?

We do not currently have reciprocal or joint arrangements with any other bodies.  However, your Institute qualifications may satisfy the eligibility criteria for membership of other professional bodies. 

How can I pay my membership subscription?

Your annual subscription can be paid by direct debit, by credit or debit card via the members' section of the website or by cheque.  You can also pay in monthly instalments by direct debit only.  If you are an existing member and would like to pay your subscription online, please click here.

How do I find out what my membership number is?

Your membership number is listed along with your personal details, on the My Institute page of the website. It can also be can be found on the carrier sheet of your Chartered Banker magazine, or on your subscription renewal letter. If you cannot find your membership number, please contact info@charteredbanker.com.

How do I use my professional designation?

We suggest that you use the following format for email signatures, business cards or other instances where you use professional designations or designatory letters. The professional designations Chartered Banker and Associate Chartered Banker should always be written in full, there is no abbreviated version (post nominal letters). Please note that this is intended to be a guide and is not a definitive list of designations.

Name, MCIBS

Chartered Banker
 

Name, ACIBS

Associate Chartered Banker
 

Name, PMA

or

Name

Professional Mortgage Adviser

If I have a question about my membership who should I contact?

In the first instance, please email info@charteredbanker.com. You can also contact our Membership Engagement Team, Tel: +44 (0)131 473 7777. Our standard business hours are Monday to Friday 9am-5pm GMT.

Can I become a member of the Institute without a university qualification?

Yes, there are a number of routes to membership without having a university qualification.

If you have attained the CB:PBS Foundation standard or have completed an Institute accredited programme you can become an Affiliate member of the Chartered Banker Institute.

You do not require a university degree to undertake any Institute qualification, although other eligibility requirements may apply. Individuals become Student members upon enrolling and on successful completion attain one of our qualified membership grades.

If you have completed a qualification with another professional body you may be eligible for one of our professional conversion courses or to apply for recognition of prior learning (RPL) towards one of our standard qualifications.

I'm a member having difficulties paying my fees, can the Chartered Banker Institute help?

Recent events in banking globally have affected many members of the Institute. They have also reinforced the importance of banking qualifications and the need for high ethical and professional standards in banking.

 

The Institute is, therefore, keen that qualified bankers retain their membership. If you have been made redundant, or have lost your main source of income due to recent events, the Institute will give you a one-year extension of membership free of charge, providing you have paid your subscription for the previous five years.

If this applies to you, please email membership@charteredbanker.com and confirm your circumstances.

The Institute also offers concessionary rates to retired members and those taking career or maternity/paternity breaks.

My membership has lapsed, can I still access my account?

You will be able to login but you will be unable to access any of the members only content.  You will need to reinstate your membership to regain access.

Can I claim CPD from the first day I join as a member?

Yes - our scheme runs from 1st January to 31st December for general membership. You can pro-rata your hours if you join the Institute part-way through the year.

CPD

Where do I find CPD resources?

CPD resources can be found by logging into the members' area of our website. Once you've logged in, click on 'My CPD' where you'll have access to a wide range of resources which includes reference books and articles, to videos and e-learning. Our resources are all designed to support your professional development. 

What is Continuing Professional Development (CPD)?

"Continuing professional development (CPD) is the means by which members of professional associations maintain, improve and broaden their knowledge and skills and develop the personal qualities required in their professional lives.” PARN (Professional Associations Research Network).

What are the Chartered Banker Institute's CPD requirements?

Our scheme runs from 1 January to 31 December and here are the annual targets for each membership category. This includes those members working part-time.

Fellows & Chartered Banker Members Hours

Professionalism & Ethics    5

My CPD                               30

Total                                    35

Professional Mortgage Adviser Members Hours

Professionalism & Ethics                   5

Mortgage Related Activity                 14

My CPD                                              16

Total                                                   35
 

Members working for a CPD Approved Employer only need to record 5 hours of Professionalism & Ethics Hours

Professionalism & Ethics                   5

Employer’s CPD Contribution             30

Total                                                   35
 

Professional Financial Adviser (PFA)Members Hours

Structured                                      21

Unstructured                                  14

Total                                               35
 

PFA members have a separate CPD portal to help them meet the compulsory regulations set out by the FCA. 

Who is eligible?

The following membership categories have to complete the CPD scheme to retain their professional designation.

• Members

• Certificated Members who want to use a professional designation including: Professional Mortgage Advisers who hold the Certificate in Mortgage Advice and Practice (MAPC)

• Associates

• Fellows 

• Retired Members - who want to use their professional designation

• International Members – Our partner institutes support our CPD scheme 

Can I claim CPD from the first day I join as a member?

Yes - our scheme runs from 1st January to 31st December for general membership. You can pro-rata your hours if you join the Institute part-way through the year.

What if I use my network or employer's CPD portal?

As stated in our SPS Guidance we acknowledge and accept CPD that you have completed from other sources including your network or employer. You can find out more on page 9. We also have access to the CPD records for those advisers who were using the Competent Adviser portal and are chosen as part of our 10% sample. There is no need to record the details again on the new system and the work you have completed counts towards your CPD requirement.

Are there any members who are exempt from the CPD scheme?

We expect all of our members to complete and review their plan annually, apart from the following:

  • Retired Members do not need to complete our CPD if they do not wish to use the Chartered Banker designation. They may still use the designatory letters ACIBS, MCIBS or FCIBS if they are eligible. For further information please read our Guidance for Retired Members.
  • Affiliates and student members.
  • Members on maternity, paternity or career break do not need to register CPD for 1 year.
  • Members absent due to illness.  Each case is treated with empathy.

Are there any variations of the number of CPD hours that members need to complete?

Yes. The following categories have specific arrangements:

  • CPD Approved Employer Scheme, members who work for a CPD Approved employer only need to show they have completed five hours of Professionalism & Ethics. Professional Mortgage Adviser (PMA) members also need to show they have completed 14 hours of Mortgage related activity. 

 

Can I include learning that I complete with my employer?

Yes and you can also attach certificates and logs that you have completed elsewhere to your own area of our site. If you work for a CPD Approved Employer you only need to record five hours of Professionalism & Ethics activity.

Do qualifications count towards CPD?

Yes. See My CPD for more examples.

Can I carry forward excess hours from one year to the next?

No. The requirement of 35 hours applies to the specific CPD activity undertaken in each calendar year.

Where do I register my CPD activities?

You can register your CPD details on our online log in the members' area. Professional Financial Adviser (PFA) members should continue to use their specialist portal

Qualifications

Can I apply at any time of the year to study with the Institute?

Absolutely! We run our programmes all year round, meaning you can apply at any time of the year for any module or qualification. Some of our partner programmes, such as the Chartered Banker MBA may, however, have specific registration periods, although they are happy to note your interest at any time. Please check with them for details before applying.

How do I apply for a qualification?

If you are paying via credit or debit card, you can apply for qualifications via our website.  If your employer would like to invoiced for the qualification, please ask that they send a purchase order to partnership@charteredbanker.com.

I haven't studied for some time, is there any study guidance available?

If you haven't studied for a while, or were part way through your studies and didn't complete a qualification, then we would be delighted to speak with you about your individual situation. We would recommend that you contact our Customer Services Team for further assistance, Tel: 0131 473 7777.

What happens after I apply for study with the Institute?

Your application is reviewed and processed.  Once everything has been approved, you will be sent the welcome email with further instructions.  You will also be sent any relevant study materials.  This should take a maximum of 10 working days.

When do I receive study materials?

Study materials should be delivered within 10 working days.  Please note that some study materials may be sent via a Signed For delivery service, so please ensure that someone is available to sign.

English is not my first language, can I still study with you?

Absolutely! However, as our programmes and assessments are in English, it helps to have a good standard of English before studying with us. We would recommend that you have at least one of the following:

  • IELTS: minimum grade 6-6.5
  • TOEFL: minimum 550 paper-based / 213 computer-based 
  • GCSE: Minimum grade C 
  • Cambridge certificate of proficiency in English: minimum grade C. 
  • Cambridge English Scale: Advanced & Proficiency - a score of 176 with no less than 162 in each component. 
  • Evidence of having sat previous examinations in English will also be acceptable.

Are there any time-frames in place?

There are set timeframes for each stage of the process that are set out fully in the Disciplinary Regulations. The overriding principle of fairness ensures that the member gets adequate notice at each stage of the process.

Can I pay for my studies in instalments?

As with all of our student members, all Institute fees must be paid before you are registered onto our programmes. You should therefore wait for confirmation from us that you have met the entry criteria and have been accepted onto the programme before making final payment.  Please note that some of our partners may operate different arrangements and will advise you why you when you apply. 

Do qualifications count towards CPD?

Yes. See My CPD for more examples.

Examinations

How do I book an exam?

If you wish to sit your exam within the UK, this can be booked online.

If you wish to sit your exam outside of the UK, the ideal location would be a British Council Centre. If you do not have access to one of these, please check with local educational bodies, such as colleges and universities, to see if they are willing to host our exams. Once you have found a suitable location and you are ready to sit the exam, please send an email to exambookings@charteredbanker.com detailing your chosen location and date. We can then liaise with the venue to arrange your exam. We recommend emailing approximately 5 weeks prior to when you intend to sit the exam. Please note that non-UK exams are typically paper-based, as the venues usually do not have the correct software installed to run our online exam system.

Will I receive confirmation about my exam entry?

You will receive an email confirmation as soon as your exam is booked. You will also receive a reminder email two days before your exam.

Should I bring anything to the exam centre with me?

You should bring photographic identification and a copy of your exam confirmation email. You may also bring a non-programmable calculator.

How do I receive my results?

All of your results can be viewed from your own My Institute page of the website, making it easier for you to access and retain information about your achievements. You will also be able to download a Learning Statement, an official document detailing your study history with us.

Your assignment results will be sent to you by your tutor. Multiple choice results will be available immediately upon completing the exam. Results for written exams are normally available no later than six weeks following your exam date.

When do I receive my exam results?

All multiple choice exam results are received instantly. You will also be able to refer back to these when you log into the My Institute section of the Institute’s website. All essay-style exam results are issued 6 weeks from the exam date. These will also be posted on the website under the My Institute section.

English is not my first language, can I still study with you?

Absolutely! However, as our programmes and assessments are in English, it helps to have a good standard of English before studying with us. We would recommend that you have at least one of the following:

  • IELTS: minimum grade 6-6.5
  • TOEFL: minimum 550 paper-based / 213 computer-based 
  • GCSE: Minimum grade C 
  • Cambridge certificate of proficiency in English: minimum grade C. 
  • Cambridge English Scale: Advanced & Proficiency - a score of 176 with no less than 162 in each component. 
  • Evidence of having sat previous examinations in English will also be acceptable.

Can I re-sit if I need to?

Yes. In the event that you fail an exam, you are welcome to book a re-sit. Please note that a re-sit fee will apply, the cost of which will vary depending on the qualification.

Events

Can I attend Institute member events if i'm not a member?

We welcome non-members along to most of our events. However, non-members pay full price to attend, with members enjoying discounted rates. We do, from time to time, run events where only fully subscribed members may reserve places.

Can I book online on behalf of another person?

Yes, if you’d like to book on behalf of someone else, this can be done online. If the person you are booking for is a member and the event has special privileges for members (e.g.. discount price), you will need to know that person’s membership number in order to gain the member benefits.

 

How can I book a place on an event?

Event bookings are placed online. Members and non-members can book online by logging in to the website.

I have no need to study with the Institute but I would like to attend your events regularly. Can I get a discount on booking fees?

Affiliate membership is only £60 a year and allows you to attend our events at the member rate.

I’m a non-member; can I book to attend an event via your website?

Yes, we accept online bookings from members and non-members.

Where can I find details of the event that I booked?

Details on individual events can be found in the events section of our website, on your booking confirmation email and on the reminder email you receive shortly before the event takes place.

International

What entry requirements do you have for international students?

All of the same entry requirements apply for international students as with UK students.  However, we recommend ensuring that you have access to a suitable exam venue before applying.

English is not my first language, can I still study with you?

Absolutely! However, as our programmes and assessments are in English, it helps to have a good standard of English before studying with us. We would recommend that you have at least one of the following:

  • IELTS: minimum grade 6-6.5
  • TOEFL: minimum 550 paper-based / 213 computer-based 
  • GCSE: Minimum grade C 
  • Cambridge certificate of proficiency in English: minimum grade C. 
  • Cambridge English Scale: Advanced & Proficiency - a score of 176 with no less than 162 in each component. 
  • Evidence of having sat previous examinations in English will also be acceptable.

Does evidence of my qualifications need to be verified before I apply?

If you already hold one or more qualifications in banking/finance, please submit an application for Recognition of Prior Learning.  This may entitle you to exemptions, lowering the number of modules required to obtain certain qualifications.  You can submit your application here.

Are there international exam centres?

Yes.  We work with the British Council to offer our examinations around the world.  If you are based outside of the UK and would like to study our qualifications, please check if you have access to a British Council centre.  If not, please check with local educational bodies, such as colleges and universities, to see if they are willing to host our exams.

Are there set exam dates for international students?

Examination dates are flexible, subject to agreement with our local partners or the local British Council examination centre. In order that the necessary administrative arrangements can be made, the Institute requires a minimum of five weeks' notice for overseas examinations.

Are there any special rules applying to international students?

As all of our qualifications are distance learning-based, they can be studied from anywhere in the world.  There is almost no difference in studying overseas versus studying in the UK.  Depending on the qualification you choose to enrol for, you may be charged additional postage if you wish to receive hard copies of the study materials.  The exam booking procedure is also slightly different, and exams will likely be paper-based, rather than online.

ACIBS/ACIB Professional Conversion Programme

I enrolled for the Institute’s Associateship programme after 2006; can I still apply for this programme?

No. The programme for achieving ACIBS status has changed significantly since 2006 and provides its own route to Chartered Banker. This conversion programme is specifically designed to support those that enrolled for the Institute’s Associateship programme before April 2006. If you are unsure about the programme you followed, please contact our Customer Service Team, Email: info@charteredbanker.com or Tel: +44 (0) 131 473 7777.

I understand that if I fail the assignment I will be offered a coaching service. Who will I be coached by and when?

If you do not achieve the pass mark at the first attempt you will be offered one 30 minute telephone coaching session. This will be with a suitably qualified tutor or member of the Institute team who will discuss with you the strengths and weaknesses of your assignment and what needs to happen in order for you to pass.

Are there any exemptions?

No. This is a conversion programme which builds on your previous qualification learning and experience.

Don’t I need to pass an examination to become a Chartered Banker?

There is no examination as part of this route to Chartered Banker. However, you must submit and pass a formally assessed assignment. Please see the course brochure for more information. For those who prefer a more traditional examined programme, please contact our Customer Service Team, Email: info@charteredbanker.com or Tel: +44 (0) 131 473 7777.

How do I complete the programme if my first attempt was unsuccessful?

You should advise our Membership Engagement Team that you wish to re-submit your assignment. On payment of the £100 administration fee, you can then submit a re-worked version of your assignment for marking.

How do I receive my results?

Your result will normally be available to view in the members’ area of our website 6 weeks after you submit your assignment. If you have been successful we will also write to you to confirm completion of the programme.

How long will it take me to complete this programme?

Although you will have up to 12 months from the date of registration to complete the programme, it is anticipated that most candidates will be able to complete it within 8-12 weeks.

I achieved my ACIB with an institute outside the UK. Am I eligible to apply for this programme?

Whilst other banking institutes may award the ACIB designation, the programme of study may vary. We may ask you to provide more information about the syllabus you studied to ensure this is the right route for you before taking your application further. In the first instance, please submit an application for Recognition of Prior Learning.

I qualified as an ACIBS but have not retained my membership of the Institute; can I still apply for this programme?

Yes. However you will need to pay the non-member fee which is currently £595.

Is the coaching session compulsory?

No, however you may find the discussion useful when preparing to re-submit your assignment.

Is there a maximum word count for the assignment?

Yes. Your assignment should be no more than 3,000 words.

Once I have completed the conversion programme how do I become a Chartered Banker and do I need to do anything to keep it?

Upon completing the programme you will be invited to graduate as a Chartered Banker. Once holding this status, you will be expected to display the highest standards of professionalism and comply with our Code of Professional Conduct. To retain your Chartered Banker status, you must maintain your annual membership of the Chartered Banker Institute and adhere to our programme of Continuing Professional Development.

What evidence do I need to provide to enrol for this programme?

If you are an ACIB, you will need to send us an application for Recognition of Prior Learning. ACIBS holders are not required to provide evidence of their existing qualification.

What is the assignment pass mark?

The pass mark for the assignment is 60%.

Who is this programme for?

This professional conversion programme has been designed specifically to provide a route to Chartered Banker status for Associates of the Institute who qualified pre-April 2006, and Associates of the Chartered Institute of Bankers, now known as the London Institute of Banking and Finance.

Who marks my assignment?

An examiner appointed by the Institute will mark your assignment.

Who marks my assignment?

An examiner appointed by the Institute will mark your assignment.

Will my employer sponsor me to do this?

We cannot comment on what support your employer may offer. Chartered Banker status is increasingly recognised by the banks and, most importantly, their customers, as an individual’s commitment to customer-focused ethical professionalism. We recommend that you discuss your interest with your line manager or HR department before applying.