Communicating Effectively in a Changing World
The Chartered Banker Institute Scotland Members' Network is delighted to invite you to an engaging in-person panel discussion, 'Communicating Effectively in a Changing World'.
Date: Thursday, 5 June 2025
Time: 5:30 PM arrival for a 6:00 PM start
Location: Barclays Glasgow Campus, 1–4 Clyde Place Lane, Glasgow, G5 8DP
Format: In-person event
In an era defined by rapid transformation—from technological advancements to evolving customer expectations—how can financial services companies maintain clear, consistent, and impactful communication? Join us for Communicating Effectively in a Changing World, a dynamic panel discussion featuring leaders from top industry firms who are redefining the way financial institutions engage with clients, stakeholders, and the wider market.
This event will explore the shifting landscape of communication within the financial sector, addressing key topics such as digital transformation, regulatory considerations, trust and transparency, and crisis communication. Our panel of experts will share their experiences and forward-thinking insights to help organisations adapt and thrive in an increasingly complex environment.
We have a great panel lined up with professionals from across the industry.
Hosts:
Laura Patterson (Tesco Bank) and Jack Elliot (Barclays UK)
Panellists
Ben joined SFE in September 2023, and is responsible for leading SFE’s policy development, government engagement and broader stakeholder communication.
He brings over 15 years of public and private sector experience, much of that spent advising senior figures in politics and financial services. He was most recently a Senior Public Policy Manager for NatWest Group, and also served as Chair of SFE’s Public Affairs and Communications forum between 2021 and 2023.”
Andrew Neilson has over 20 years of experience in PR, enhancing the reputation of individuals, products, and institutions. His career includes six years as a Non-Executive Director at Capital Theatres. His first PR role was at the Edinburgh Fringe looking after PR for Assembly. He then worked with the National Theatre of Scotland, managing PR for productions like Black Watch and pioneering the world’s first Social Media call. At the BBC corporate press office in London, he navigated high-profile issues, including the Savile scandal. Later, at BBC Scotland, he publicised programs for the Commonwealth Games and Scottish Independence Referendum, defending the BBC’s impartiality and winning an award for the Best BBC Communications Report.
Since joining NatWest in 2016, he has created iconic campaigns, from giant frozen credit cards at Edinburgh Zoo to savings tips with goalkeeper Emily Ramsey. He won the Chartered Banker Institute Young Banker of the Year Award for a proposal to help combat fraud. He is also chair of the Chartered Banker Institute’s Scotland Member Network and a member of BAFTA Scotland
Thursday 5th June 2025
Schedule
5.30pm – Arrival & Registration
6.00pm – Event to start promptly
Venue
Barclays Campus
1-4 Place Lane
Glasgow G5 8DP
(Agora, 1st floor, Windmillcroft - building name)
To register to attend in-person please fill in the form below.
If you experience any difficulties, please email [email protected]