Communicating in a Crisis

  • Mcc - Catriona McCartney
  • 26 May 2009
  • Crisis Communication | Difficult Situations

People often fail to communicate effectively in crisis situations due to a lack of clear communications goals and key messages to support these. This article provides you some straightforward guidance on how to make sure get your points across, and debunks some of the most common myths around crisis communications.

People often fail to communicate effectively due to a lack of clear communications goals and key messages to support these. Setting goals and identifying support messages are vital steps before any comment, and especially in a crisis situation. This article offers advice on communicating in

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