Paul Thwaite receives an Honorary Fellowship from the Chartered Banker Institute
The Chartered Banker Institute is delighted to award Paul Thwaite, Chief Executive of NatWest Group, an Honorary Fellowship in recognition of his leadership, long-standing support for professionalism in banking and commitment to shaping a responsible, innovative and customer centred future for the banking sector, values that sit at the heart of the Institute’s mission.
Paul has spent more than 30 years building a distinguished career in roles across the UK, Europe and the US. As CEO of NatWest Group, he has continued to strengthen colleagues’ commitment to responsible banking and to the development of people at every level.
Throughout his career, Paul has developed deep expertise in cultural transformation, largescale leadership, balance sheet management, risk, and, critically, a customer first approach to service excellence. A committed champion of talent and inclusion, he has played an active role in developing people across regions and disciplines, building diverse, high performing teams that deliver long-term value and improved outcomes for customers and communities.
He has led NatWest Group through periods of significant challenge and change, guiding colleagues with clarity and purpose and maintaining close links with customers and communities, regularly visiting businesses supported by the bank to understand their needs and challenges first-hand.
Paul is also a strong advocate for the responsible and effective use of technology to transform banking. Recognising that emerging technologies, particularly artificial intelligence, will profoundly influence how banks operate and interact with customers in the years to come, Paul champions the importance of empowering colleagues to use new technology to support their roles and better serve customers.
Upon receiving the Honorary Fellowship, Paul commented:
“NatWest Group has a long-standing relationship with the Chartered Banker Institute, supporting the learning and development of our people - including the 10,000 colleagues who are qualified professional bankers - and I am grateful to the Institute for this recognition. Professionalism and trust in banking are of paramount importance - ensuring we can work with, and support, our customers to achieve their ambitions and meet their changing needs.”
Presenting the award, Chartered Banker Institute Chief Executive Tanya Retter said:
“We are delighted to welcome Paul Thwaite as an Honorary Fellow of the Institute. His leadership, commitment to professionalism, and vision for the future of banking exemplify the values that have defined our Institute for 150 years. We look forward to continuing our collaboration as we support the next chapter of responsible banking.”
As part of its 150th Anniversary, the Institute will award 150 Honorary Fellowships to individuals who have made exceptional contributions to the profession and who embody the values central to its mission.
Paul Thwaite's Honorary Fellowship
Tanya Retter and Paul Thwaite
Tanya Retter presenting Paul Thwaite with his Honorary Fellowship
Paul Thwaite with his Honorary Fellowship
Tanya Retter, Paul Thwaite and John Last
Gavin McQuillan and Paul Thwaite
Paul Thwaite, Gavin McQuillan, Tanya Retter, John Last