Sample Customer Complaint Form

  • Mur - Lee Murphy
  • 25 August 2008
  • Customer Satisfaction | Improving Customer Service

The following sample complaint form helps you gather the information you need to investigate customer complaints effectively. It can be easily customised to meet your organisation’s particular needs.

Customer complaints can actually have a positive impact on your organisation. They give you invaluable insights into what customers really think about your product or service. And offer an opportunity to improve your customer service.

You can download the full version of the

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