All individuals working in the banking sector are required to act in a fair and honest manner. This is to protect the interests of customers, colleagues and counterparties; and the wider interests of society as a whole.

We believe that to enhance public confidence and trust in banks and bankers, and pride within the banking profession, individuals working in banking should make a personal commitment to a higher standard of professionalism. That’s why membership of the Chartered Banker Institute brings with it additional responsibilities. All our members are expected to display the highest standards of professionalism and a commitment to ethical conduct, giving, at all times, due care and consideration to others and putting the public interest first.

To help members maintain these high standards, the Chartered Banker Code of Professional Conduct identifies the ethical and professional attitudes and behaviour expected of members. The Institute's professional qualifications for bankers help individuals learn about and apply the principles set out in the Code. 

All members of the Institute are bound by our Code of Professional Conduct. Where members fail to live up to the professional standards expected of them, the Institute may investigate and present evidence to an independent Disciplinary Committee, convened in accordance with our Disciplinary Regulations. 

For more information, please visit our Member Conduct section. 

Professionalism Index