Banking Professionalism 360: The Changing Nature of Professionalism (Virtual Panel)
As the banking profession adapts to rapid technological, social and economic change, what does professionalism mean today? This panel will explore the skills, behaviours and values that define successful professionals in a modern banking environment, examining how leaders can uphold high standards while embracing innovation and new ways of working.
Moderated by: Tanya Retter FCBI, Chief Executive Officer, Chartered Banker Institute
Panellists:
- Goretti Masadde, Chief Executive Officer, Uganda Institute of Banking and Financial Services
- Chris Whitehead, FAICD FCBI FCSI, Non-Executive Director, IMB Bank; Choice
- Olga Ushakova, Head of Customer Experience, PUMB
- Professor Rob Garlick, Visiting Professor at the Future of Work Centre, University of Surrey