Just Listen
- Mcc - Catriona McCartney
Psychiatrist Mark Goulston shares his insight into better communication, at home and at work. In this interview, he talks us through some simple techniques for getting through to people in a range of familiar scenarios including when someone is ''venting'' or whining.
Transcript
Rachel Salaman: Welcome to this edition of Expert Interview from Mind Tools with me, Rachel Salaman.
Our podcast today is all about communication and particularly, communicating well in tricky situations. This could be at work with an awkward colleague, boss or client, or at
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