Transforming engagement in financial services

  • 5 July 2022
  • Webinar
Webcast Details

This is a joint webcast hosted by The Finance Innovation Lab and the Chartered Banker Institute, which will be held via Zoom.

This is a pivotal moment for the future of the UK finance sector. Following Brexit, the rules governing financial policy and regulation are undergoing a fundamental review. With decisions now being made in the UK, this is a unique opportunity to effect change to create a regulatory and legal framework that drives the financial system to good outcomes.

In particular, there is an opportunity to rethink how to encourage greater stakeholder engagement with financial regulation and policy making. As the UK government said in its latest report of the Future Regulatory Framework Review: “any policymaking process risks being deficient if it does not draw sufficiently on the views, experience and expertise of those who may be impacted by regulation”.

This joint webcast aims to raise awareness of the need to support citizens and consumers to have a voice in decision-making, and to generate and build support for ideas to make this happen. This will include discussing the role that professional bodies can play.

Who should attend?

Members working in regulatory roles, stakeholder engagement roles. Members and students with a keen interest in the changing UK regulatory environment, post Brexit.

Why should I attend?

To learn more about how civil society could have a greater voice in financial services and financial services regulation, in particular, and how professional bodies, such as the Institute, might support that.


Marloes Nicholls

Marloes Nicholls

The Finance Innovation Lab | Head of Policy and Advocacy


Marloes leads the Lab’s work to build the power of civil society to influence finance-related regulation, law and policy, to ensure that the rules of the game are reoriented around social and environmental purpose.

She ran Lab Fellowship – a unique incubator for financial innovations that put social and environmental purpose at their heart – from 2016-2019. In recognition of her contribution to policymaking and regulation, she was included on the Women in Fintech Powerlist 2020.

Previously, Marloes was Programme Manager and Researcher at the think tank Meteos, and co-founder of the campaign Move Your Money UK. She also worked at Oxfam on global campaigns and policy. An economist by training, Marloes graduated from Nuffield College, University of Oxford, with a Masters of Philosophy in 2011.

Keynote speaker

Victoria Saporta

Prudential Regulation Authority | Bank of England | Executive Director |


Dr Alan Brener, PhD, LLM (UCL), FCIB, ACA

Dr Alan Brener, PhD, LLM (UCL), FCIB, ACA

Lecturer | University College London’s Laws Faculty


Alan Brener is a lecturer at University College London’s Laws Faculty and he is also Deputy Director of the Faculty’s Centre for Ethics and Law.

Besides his LLM from UCL and PhD from Queen Mary University London he is also a qualified Chartered Accountant and member of the Institute of Chartered Accountants in England and Wales. He is also a Fellow of the Chartered Banker Institute and member of the Institute’s Quality and Standards Committee.

Prior to starting his PhD Alan worked for Santander UK and was responsible, at different times, for the compliance and retail legal departments and regulatory policy. Before joining Santander in 2005, from 1996, he headed the compliance departments for the retail banking divisions of Natwest and RBS banks. From 1989 to 1996 Alan was a senior prudential and conduct of business regulator for the insurance and collective investments sectors having previously worked on aspects of public policy at the Department of Trade and Industry.

More recently, prior to starting his PhD, Alan was on secondment from Santander helping to set up the Banking Standards Board with the objective of improving standards of conduct and professionalism within the banking industry.

Among other things he has written a book on financial services, mortgages and housing policy and another on improving banking compliance.

Fran Boait, PhD

Fran Boait, PhD

Positive Money | Executive Director

Fran is the Executive Director of Positive Money, a non-profit think tank, which campaigns for economic systems change to support a fair, sustainable, and democratic society. She is also a Senior Fellow at the Finance Innovation Lab. Fran has an MSCi and PhD from Cambridge University in Geophysics. Fran has worked at various international organisations including the UN, Greenpeace, and BP, and served on several boards including Finance Watch, Common Wealth, and an early years school. 
Martin Coppack

Martin Coppack

Fair By Design | Director


Martin is the Director of Fair by Design which exists to end the poverty premium – the extra costs poor people pay for essential services like energy, credit and insurance. With a background in consumer advocacy, grant-making and regulation, he has held a range of positions, all with the common objective of placing low income and vulnerable people at the heart of policy-making.  

Martin is a Financial Inclusion Commissioner, a member of the Financial Consumer Agency of Canada’s Consumer Protection Advisory Committee and an Adviser to the Money and Mental Health Policy Institute. He has been a board member of the Association of Charitable Foundations, the Nationwide Foundation, the Institute of Consumer Affairs, as well as a Commissioner for Scope’s Commission on Extra Costs for Disabled People.

Twitter: @martin_coppack


Natasha de Teran

Natasha de Teran

Member of the CBDC Engagement Forum | & Author


Natasha hopes that her background in payments and communications will enable her to make an effective contribution to the work of the Panel. She hopes to help shape a regulatory environment that encourages technological innovation while maintaining the highest standards of transparency and consumer protection.

Natasha is a Non-Resident Scholar in the FinCyber programme at the Carnegie Endowment for International Peace and an adviser on Carnegie’s FinCyber Strategy Project.

Natasha was previously Head of Corporate Affairs at SWIFT, the global provider of secure financial messaging services, leading SWIFT’s global communications, government affairs, public policy and regulatory functions from 2012-2019. She joined Swift from LCH.Clearnet, the UK-based clearing house, where she served as Head of Public Affairs.

Natasha previously worked as a journalist for 10 years, specialising in financial regulation, market structures and complex financial instruments. Prior to that she worked in the Derivatives, Repo, Government Bond and Swap markets in Madrid and London.

Natasha is a former Board Member of the Information Technology Industry Council and member of the European Commission’s Payment Systems Markets Expert Group. She also served two terms on the European Securities and Markets Authority’s (ESMA) Post Trade Standing Committee.

Further reading 

Date & Schedule

Tuesday 5th July
13:00 – 14:00 UK BST


Booking Details

To Register please click, here.

If you experience any difficulties please email [email protected] 

CPD requirement
Attending this event counts towards Chartered Banker Institute members’ annual CPD requirement (1 hour).